Overview

Personality conflicts, inherent diversity, unfamiliarity, insecurity, cognitive bias, differences of opinion, challenging market dynamics, ambiguity…and the list goes on…can make building and maintaining a cohesive, collaborative team a constant challenge.   

 

This course delivers a values-based team exercise to address conflict issues. During the exercise, team members will discover and appreciate who their fellow teammates really are. This training goes beyond the casual or surface-deep team building exercises. 

 

By focusing on values, every member contributes what they value most and how those values influence their thinking and behavior. The individual values are then collated into a set of team values that guide how members can ideally interact and address differences. A collaborative "value set'' forms a team's unique identity that helps the individuals develop a sense of ownership for its members and results.   

 

Values are at the core of each individual's motivation. Individuals behave and make decisions that reward and support what they value. A runner will still get up at 5 am and run in a cold rain if "health" is a substantial value. A manager with a value of "growth" may play a more hands-on role in developing her team versus a manager that values "autonomy." By cultivating a set of team values, you are designing a blueprint for team motivation to collaborate and communicate respectfully.   

 

As part of the exercise, the values will be translated into representative behaviors. Laying out these "rules of engagement" in advance can help you overcome conflict and get a team back on track more quickly. 

 

As a new manager, a manager inheriting a team with conflict, or a manager who wishes to prepare his team for greater collaboration, this exercise will provide a valuable return on your time investment. With a smaller team (~10 or fewer), you can expect the exercise to take around 4 hours. With more people weighing in (or if a higher level of conflict exists), the exercise can run longer. It's customizable to your specific situation.   

  


Learning Objectives

  • Understand how individual values drive motivation and behavior. 
  • Team Exercise:  Receive an easy-to-follow framework to develop a set of team values. 
  • Elaborate on how the agreed-upon values will be executed (i.e., how your team communicates, settles differences, challenges, leverages experience and diversity).  
  • Discuss how to address an employee or situation that falls outside of the agreed-upon values. 

Course curriculum

    1. Overview of the Course Modules and Exercise

    2. Make the Most of Your Team's Time (and Yours!)

    1. Establish Identity

    2. Instill Ownership

    3. Quell Problems Before They Grow

    4. The Hard Reality of Motivating Your Team

    1. The Role Values Play in Individual Motivation and Behavior (Reward)

    2. How Do You Discern Someone's Value?

    3. Going "Beyond" Traditional Values

    4. Mapping a Value to a Behavior

    1. Refer to the Workbook

    2. Getting Ready

    3. The "Day Of" Preparation

    4. The Exercise from Start to Finish

    1. Traits of a High Performing Team

    2. Aligning High Performance with Values-Based Examples

    3. Bringing a Team Member Back into the Fold

    4. Seeing the Forest for the Trees

    1. Using This Exercise to Build Your Future "Dream Team"

    2. What's Working?

    3. Build From Here

About this course

  • $147.00
  • 21 lessons
  • 2 hours of video

Important Details

  • Digital & On Demand

    Go at your own pace with detailed, step-by-step trainings. Guided by videos and handouts, you’ll get results, and quickly close the skill gap.

  • Community and Q&A

    Learning is best done when fully supported. That’s why you’ll get access to the Community, where you’ll get feedback on your questions from community members and facilitators.

  • Completion Certificate

    Show off your achievements to your supervisor and coworkers — not just through your new skills, but through a Certificate you can hang in your office and share on your LinkedIn profile.

  • Accessibility Features

    Closed captioning and downloadable transcripts are available. Handouts are formatted for assistive readers.

  • Mobile Friendly

    Access any course on your mobile device and continue learning wherever you go.

  • Lifetime Access

    Retain lifetime access to all course content, including updates. If a course is retired, you will be notified and given the option of downloading all course materials.

Instructor

Amy Westbrook, CPCC, ACC, MBA

Amy Westbrook, CPCC is a certified coach, neuroeconomics nerd, and authority on high performance. Amy spent 18 years as an award-winning sales representative and account manager focused on neuroscience. In 2015, she turned her passion for people into a successful coaching business and provides success-driven clients with the insights and strategies to get out of their own way and maximize their success. Amy is a member of the International Coaching Federation and received her MBA from the Texas A&M Lowery School of Business. Amy lives in Colorado with her husband, son, and fur babies. She's an avid reader, globe traveler and will dive in for any creative endeavor she can get her hands on!

Core Competencies

FAQ

  • How do I get started?

    Your first step is to click any of the bright orange buttons to purchase the course. Your first step will be creating your account (if you don't already have one with us). Then, you will enter your p-card information.

  • How long do I have to complete the course?

    You retain lifetime access to the course, including updates. If a course is retired, you will be notified and given the option of downloading all course materials.

  • Are there any additional fees or costs?

    No! The course price listed is the only price you will pay for full access to this course.

  • Can I email the instructor if I have questions?

    When you purchase this course, you are automatically added to the Community, where you can post questions for your instructor to answer.

  • Can I buy multiple copies of this course for my department?

    Absolutely! We offer discounted bulk sales to all agencies. Simply email [email protected] with the name of the course and the number of seats you want to purchase, and we will respond with pricing and purchasing options.

  • More questions?

    Please email us a [email protected], and we'll be happy to answer any of your questions.

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