This live virtual workshop includes a full day of powerful training for your entire team. The attend is $497 per person.

Submit your email below to be immediately notified when dates for this course have been scheduled.

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Overview

If you are like most people, you avoid conflict whenever possible. Sometimes that makes sense, especially if you don't feel strongly about the issue or don't have a stake in the outcome.  

 

At the heart of every conflict is how people show up personally since we all have a predisposed "conflict management style." The truth is, few of us were taught how to address conflict, or most of us have had negative or painful experiences around conflict. These negative experiences have conditioned us to avoid conflict as much as possible. Unfortunately, avoiding conflict only postpones dealing with the issue until it has snowballed into a more complicated or emotional situation.  

 

You have tremendous personal influence on the tone, direction, and resolution of a conflict. While you might be doing many things well, we will also address your limitations and even some blind spots you may not know exist when dealing with conflict. After this course, you will become the person who can clearly address your and others' needs and do so in a professional, fair, and respectful way.   

 

Additionally, this course will focus on shifting your mindset about handling conflict. When handled with the skills provided in this course, conflict resolution, especially early conflict resolution, can be less complicated, more productive, and even painless.   

You will be given best practices for handling conflict, including the language to help you express yourself in the best way possible. Understand how to be collaborative and professional and ultimately gain the skills to deescalate conflict before it becomes a more troublesome, complicated issue.

Learning Objectives

  • Gain context into the source of conflict, types of conflict, and resolution authority
  • How to recognize, prevent and deescalate conflict quickly
  • Understand how you are predisposed to handle conflict and why you may not always act in your own best interest
  • Nurture your mindset to be more proactive and capitalize on early conflict resolution
  • Discover your hot buttons and how to manage your emotions during a conflict

 

Important Details

  • Digital & On Demand

    An integrated live session on our private training platform, this session will keep you engaged and take your experience to the next level using built-in feedback and gamification.

  • Community and Q&A

    Learning is best done when fully supported. That’s why you’ll get access to the Community, where you’ll get feedback on your questions from community members and facilitators.

  • Completion Certificate

    Show off your achievements to your supervisor and coworkers — not just through your new skills, but through a Certificate you can hang in your office and share on your LinkedIn profile.

Instructor

Amy Westbrook, CPCC, ACC, MBA

Amy Westbrook, CPCC is a certified coach, neuroeconomics nerd, and authority on high performance. Amy spent 18 years as an award-winning sales representative and account manager focused on neuroscience. In 2015, she turned her passion for people into a successful coaching business and provides success-driven clients with the insights and strategies to get out of their own way and maximize their success. Amy is a member of the International Coaching Federation and received her MBA from the Texas A&M Lowery School of Business. Amy lives in Colorado with her husband, son, and fur babies. She's an avid reader, globe traveler and will dive in for any creative endeavor she can get her hands on!

CFO Core Competencies

FAQ

  • How do I get started?

    Your first step is to submit your email to the waiting list. Once on the waiting list, you will immediately be notified as soon as this workshop is scheduled.

  • Are there any additional fees or costs?

    No! The course price listed is the only price you will pay for full access to this course.

  • Can I email the instructor if I have questions?

    When you purchase this course, you are automatically added to the Community, where you can post questions for your instructor to answer.

  • Can I buy multiple seats to this workshop for my department?

    Absolutely! We offer discounted bulk sales to all agencies. Simply email [email protected] with the name of the course and the number of seats you want to purchase, and we will respond with pricing and purchasing options.

  • More questions?

    Please email us a [email protected], and we'll be happy to answer any of your questions.

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